Frequently Asked Questions

Our Finance Team will send you a Refund Form. When you submit the form, our Team will carry out the process to refund your Security Deposit and your Auction account will be closed. Refunds are carried out on the 15th of each month.

Yes, we are doing WORLDWIDE Shipping. We Deliver Cars in all Countries of the World at your Desired Port.

Auction Sheet Translations are provided for FREE if you have an Active Auction Account. Auction Sheets are Translated into English. You can get a Translation of 2 Auction Sheets Per Day.

Translation Service is only provided for Cars having Grade less than 4. Cars having Grade above 4 are Considered Best and does not require Translation.

Yes, the Documents of your Purchased Car will be delivered to you via DHL before your Ship reaches your Desired Port.

Yes, your Car will have Shipping Insurance. Additional Insurances can also be made at an Additional Cost.

RORO Ships are Specifically Designed to Carry Wheeled Cargo such as Cars.