Frequently Asked Questions

Is Security Deposit Refundable ?

Yes, Security Deposit is FULLY REFUNDABLE.

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What is the Process to Refund Security Deposit ?

Our Finance Team will send you a Refund Form. When you submit the form, our Team will carry out the process to refund your Security Deposit and your Auction account will be closed. Refunds are carried out on the 15th of each month.

Can I Import Cars in my Country ?

Yes, we are doing WORLDWIDE Shipping. We Deliver Cars in all Countries of the World at your Desired Port.

What is the Fee for Auction Sheet Translation ?

Auction Sheet Translations are provided for FREE if you have an Active Auction Account. Auction Sheets are Translated into English. You can get a Translation of 2 Auction Sheets Per Day.

Translation Service is only provided for Cars having Grade less than 4. Cars having Grade above 4 are Considered Best and does not require Translation.